Phone: (252) 756-7561

Privacy Policy

Emerald Hemp Co. is dedicated to protecting your privacy. This Privacy Policy outlines how we use information and answers the most common privacy questions related to our services. By using our website and services, you agree to the terms of this Privacy Policy.

THE INFORMATION WE COLLECT AND HOW WE USE IT.

Emerald Hemp Co. uses the information you submit to provide you with the services you request. Emerald Hemp Co. does not share your information or sell it to marketers without your permission. Emerald Hemp Co. may share your information with vendors that assist us in providing you services, though.

All communications with Emerald Hemp Co. customer service (including but not limited to e-mail, telephone and letter) may be recorded and saved.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Emerald Hemp Co. uses cookies to help Emerald Hemp Co. identify and track visitors, their usage of the Emerald Hemp Co. website, and their website access preferences. Emerald Hemp Co.  visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

From time to time, Emerald Hemp Co. uses small files called “tracker gifs” or “beacons” in our website or e-mails. These files allow us to collect non-personal data such as how our site is being used, when it is being used, which pages are visited, what pages referred to us, and the types of browsers viewing our website. This information is collected on a broad scale, analyzed in an aggregate format, and allows us to better understand our customers and provide the best experience possible on our website.

Similarly, Emerald Hemp Co. may track IP addresses in the aggregate for administration purposes and to gather demographic information. We do not link IP addresses to any specific computer, except when you place an order using our online checkout process (where the IP address helps us to protect our customers by, for example, identifying fraudulent credit card uses). When necessary, we may share this information with the financial institution which issued the car and law enforcement authorities

When you use Emerald Hemp Co. services, you will be asked to provide your e-mail and mailing address. Emerald Hemp Co. uses e-mail and mail to keep you updated on your order status, and uses your address to physically mail your goods back to you. Emerald Hemp Co. may also use both e-mail or physical mail to let you know about promotions or services that you may be interested in. You have the ability to unsubscribe from these if you desire to.

Emerald Hemp Co.’s website includes links to other websites, such as social media websites like Facebook and Twitter. Emerald Hemp Co. cannot control the content or conduct of those websites. Those websites may have their own terms and conditions or privacy policies governing their use.

To the extent you are required to leave our website and go to a different third party website, you acknowledge and agree that your interactions with such third parties are solely between you and such third party, and that we are not responsible or liable in any manner for such interactions. We make no representations or warranties of any kind regarding such third party websites.

OTHER DISCLOSURES.

In order to comply with applicable laws and subpoenas, Emerald Hemp Co. may disclose personal information in its possession to law enforcement, regulatory authorities, or other parties.

In the event that Emerald Hemp Co. is sold, acquired, or otherwise merges with another company, your personal information may be included as a part of that transfer.

A common practice in online marketing and advertising is for websites to advertise products and services to you based on other websites you have viewed, which helps to show you ads for goods that you may actually want. Emerald Hemp Co. does not control the ads and websites where those ads appear, nor does it share any personal information about you to those companies.

As needed, we may use security measures to protect its website and online storage facilities, and that security service may be provided by a third party vendor. Emerald Hemp Co. reserves the right to provide information or access to any third party as necessary for security purposes.

Factors outside of our reasonable control, including any force majeure event, internet access or related problems, failure of a third party’s, equipment, software, or other technology not in our direct control, and failure of computing and storage services, such as those provided by third party providers not in our control may occur. By using our website and services, you acknowledge and accept these risks.

While Emerald Hemp Co. provides repair services, it does not provide shipping services itself. To ship products, Emerald Hemp Co. has to share certain personal information, like your address, with the shipping carrier (UPS, FedEx, etc.) in order to ship products to you, which we reserve the right to do.

CHANGES AND NOTIFICATIONS.

From time to time, Emerald Hemp Co.may need to update this Privacy Policy and reserves the right to do so. If it changes, the updated Privacy Policy will be available here on our website along with older versions or an “updated” section.

 

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